The Warranty Group - One of the world's largest providers of Domestic Appliance Extended Warranties

The Warranty Group serves the world's premier manufacturers, distributors, and retailers of consumer electronics and domestic appliances with the unique ability to design and deliver a full spectrum of product related insurance products, service contracts and extended warranty related services including merchandising, training, direct marketing and administration.

Our clients demand, and we provide:

• Programmes that are custom developed to satisfy client needs and later reviewed and refined to meet competitive factors, business trends and actuarial data.
• Solutions that maximise after-tax income, after-tax cash flow and reduce balance sheet liabilities while enhancing customer and brand satisfaction.
• An extensive service provider network that is equipped with repair and replacement capabilities to respond when needed - nationwide.

Our capabilities include:

• Mechanical and electronic repair agreements for the retail consumer channel
• Warranty programmes for manufacturers
• Parts ordering and fulfillment
• Product support including a helpline capability to minimise "no fault found" returns
• Claims entitlement
• Direct marketing
• Customer relationship management
• Sales training
• Fee based services
• Underwriting
• Actuarial services

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