Notice of change of insurer of your payment protection policy
If you recently received a letter or read a newspaper article that informs you about a change to your payment protection policy there is no cause for concern and no action is required by you.
On 16th March 2012 a court hearing is due to take place that will approve the change of insurer for part of your policy from London General Insurance Company Limited to London General Life Company Limited. Both companies are members of The Warranty Group, Europe and are UK insurers authorised by the Financial Services Authority (FSA) in the UK.
This will not impact your policy in any other way. Your rights and obligations will otherwise remain the same. The transfer is simply for legal reasons but requires various formalities to be completed. This will take place as an insurance business transfer scheme under part VII of the Financial Services and Markets Act 2000.
The links below will take you to documents that will clarify that your rights as a policyholder are fully protected as part of the transfer:
Please read these documents and if you have any queries contact us at London General Insurance Company Limited, The Aspen Building, Floor 2, Vantage Point Business Village, Mitcheldean, GL17 0DD or by telephone on 01594 864 489 in the UK or on 1 850 222 544 in Ireland, or at customer.information@eu.thewg.com by email. To enable us to deal with queries as efficiently as possible. Please ensure that all correspondence contains our reference number which is set out at the top left hand side of your letter.
You do not need to do anything in relation to the Transfer. However, anyone who believes that they may be adversely affected by the transfer is entitled to make written representations to the Court or to attend in person or through a legal representative at the hearing of the application to approve the Scheme, to make their views known to the Court. If you are intending to do this, please give us written notice of your intention and details of what you intend to say as soon as possible and preferably before 31st January 2012.
If you do have any queries then please contact us as soon as possible and we will respond as soon as we are able.
Part VII Customer Services Manager
London General Insurance Company Limited
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